Help center
How can we help you?
Welcome to the EG SKY FAQ Help Center. Choose a topic to find the answers you need quickly and clearly.
Training
Training courses
Courses, certificates, languages and how to enroll.
What types of courses does EG SKY offer?
EG SKY offers specialized online training in travel and tourism, including:
- Travel Agent Courses
- Airline Courses
- Airport Courses
- GDS Systems (Amadeus, Galileo, Sabre)
- E-commerce for travel agencies
- Travel Business Management
Are the courses self-paced or instructor-led?
We offer both:
Self-paced e-learning: learn at your own pace, with videos, quizzes and lifetime access.
Instructor-led classes: live Zoom sessions with trainers, suitable for hands-on learners.
Do I receive a certificate after completion?
Yes. When you complete your course and pass the final quiz, you receive a professional verified certificate from EG SKY.
What type of certificate do I receive from EG SKY?
EG SKY offers three main types of certificates, depending on the course:
- Course Completion Certificate
- Exam-Based Certificate (Professional Certificate)
- International/Partner Certificates
Can I study in Arabic and English?
Yes. Most EG SKY courses are bilingual, with Arabic explanations alongside English materials to support every learner.
How can I enroll in a course?
You can enroll directly through our website. Choose your course, click “Enroll Now” and follow the payment steps. We support several payment methods, including Visa, MasterCard and local bank transfers.
How can I access the course after payment?
Once payment is complete, you receive an email with your login details. Log in to your EG SKY student profile and start your course right away.
Does EG SKY offer jobs after training?
No. However, EG SKY may nominate distinguished, qualified travel and tourism professionals to companies that request qualified employees directly from EG SKY.
Note: EG SKY always works with tourism service providers to create job opportunities for qualified professionals, but it does not guarantee a job.
Consulting
Consultation services
Setting up and growing your travel agency: IATA, BSP, websites and staff.
What types of consultation services does EG SKY offer?
EG SKY provides complete consulting for travel and tourism businesses, including:
- Business planning and feasibility studies
- Marketing plans for travel startups
- Website building and development
- IATA accreditation support
- BSP account management
- Staff selection and training
Can you help me set up a travel agency from scratch?
Yes. Our consultants guide you step by step, from licensing and IATA setup to marketing and hiring. We offer both local market setup and international best-practice guidance.
What is IATA accreditation, and can EG SKY assist with it?
IATA accreditation allows your agency to issue airline tickets directly. EG SKY helps you:
- Prepare financial and legal documents
- Complete the application
- Meet BSP and security requirements
What is BSP Management, and why do I need it?
BSP (Billing and Settlement Plan) is the system IATA uses to manage ticket payments. EG SKY offers BSP reconciliation, reporting and risk alerts to keep your finances under control and compliant.
Can you help me obtain approval from the Ministry of Hajj and Umrah in Saudi Arabia?
Yes. EG SKY offers professional support to help your travel agency meet the requirements of the Saudi Ministry of Hajj and Umrah.
Do you build websites for travel agencies?
Yes. We build responsive, bilingual (Arabic–English) websites optimized for travel businesses, including:
- Tour & flight integration
- Online bookings
- SEO-ready structure
- Branding & visual identity
Can you help me hire and train travel agency staff?
Yes. EG SKY helps you recruit the right candidates for sales, ticketing and operations.
We also offer custom training programs to upskill your staff in systems like Amadeus and in customer service.
How can I start with EG SKY?
The first step is to book a one-to-one consultation session. It helps us understand:
- Your business goals
- Your current challenges
- The most suitable services or training
After the consultation, we give you a tailored action plan to move forward.
Still have a question?
Talk to our team
Book a one-to-one consultation and get a tailored plan for your career or your travel business.