Galileo Smartpoint Online Workshop by Travelport

  • Online Instructor Led
  • Arabic · English
  • Beginner
  • Intermediate
Enrol now Course content
Galileo Smartpoint Online Workshop by Travelport

How you study

How this course works

Online Instructor Led

Live interactive lectures on Zoom with your trainer.

Next start dates

  • 15 November 2026
  • 15 November 2026

About this course

Get Internationally Recognized Travel Professional Certificate

Get best-offered Training Package overall Travel Industry GDSs

Travelport is a broad-based business services company and a leading provider of critical transaction processing solutions to companies operating in the global travel industry.
Galileo by Travelport , one of the world`s leading providers of electronic global distribution services, connects to 350 airlines, 52 low-cost carriers, 25 car rental companies, 89,000 hotel properties, and a wide array of tour operators and cruise lines throughout the world.
The Galileo Basic and Advanced Central System Courses have been planned to give you a basic and advanced knowledge of the Galileo Reservation System.

Course content

What you will study

7 lessons · 28 topics

Online Meeting Room
1 Day 14 topics
  • Launching Travelport Smartpoint and Signing-on to Galileo
  • How to Determine Airline, City, and Airport Codes
  • Checking Flight Availability and Selling Flights
  • Building a Complete Booking File
2 Day 25 topics
  • Adding Optional Booking File Fields
  • Special Service Request SSR
  • Seat(s) Assignment
  • Frequent Flyer Number
  • Other Service Information
3 Day 34 topics
  • Mange Booking File Mandatory and Optional Fields Changes
  • Change Reservation and Services Status Codes
  • Divided Booking File
  • Mange Queues
4 Day 46 topics
  • Fare Display
  • Fare Rules
  • Fare Quoting an Itinerary
  • Fare Shopping
  • E-Ticket(s) Issuance
  • Issuing Travel Documents
5 Day 53 topics
  • Display the Electronic Ticket Record
  • Voiding Tickets
  • Refunding an e-Ticket
6 Day 62 topics
  • Exchanging Tickets
  • Manual Fare Build for Reissue
7 Day 74 topics
  • Book and Sell Ancillary Services
  • Issue – Void – Refund EMDs for Ancillary Services
  • Creating Stand Alone EMD for Penalties
  • Reading Sales Reports
Day 8

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Galileo Smartpoint Online Workshop by Travelport

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